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Order Cancellations
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You can cancel an order by contacting our customer care team info@littlehippo.in. We process all the order within 30min after the confirmation, so after we can’t cancel an order post 30min cut off time.
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Orders placed after 6pm on Saturday or on Sunday can be cancelled on Monday before 8am.
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Orders placed on Indian public holidays can be cancelled on next working day before 8am.
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If the order mode is prepaid you will get refund within 7-21 working days to your bank account or to the source payment mode.
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Coupon code value, Loyalty points & products discount value are non refundable for cancelled orders and returned items.
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If you have any more queries please contact our customer care team at care(at)Little Hippo.in
Refund Policy
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If the order mode is Cash on Delivery (COD), As per the RBI payment settlement act 2007, we can’t refund to your bank account. Instead of that, we will refund the amount to your Little Hippo.in store wallet as store credit.
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If the order mode is prepaid, you will get refund within 7-21 working days to your bank account or to the source payment mode or to store credit.
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If you have used the Little Hippo wallet credit individually or along with any other payment method to order, we can’t refund to your bank account. Instead of that we will refund the amount to your Little Hippo.in store wallet as store credit.
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All refunds for the return will be processed after the return confirmation from the courier.
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Coupon code value, Loyalty points & products discount value are non-refundable for returns.
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Guest user who have shopped opting for COD should register as customer to get their refund initiated. Refund shall be initiated as store credit and it can be used while placing new order.
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If you have any more queries please contact our customer care team at info@littlehippo.in.
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